Asset Team Coordinator
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
About Shepherds Bush Housing Group
We’re a forward-thinking housing group in the heart of west London. Since we started in 1968 our ethos has remained the same: to provide affordable homes and services that build communities.
Here at Shepherds Bush Housing Group, we are passionate about what we do and apply our innovative outlook to find new ways to invest in people, communities and residents.
We offer careers that are both exciting and rewarding. We’re looking for people who bring a variety of different skills and experiences to help us continue to make a difference to the local communities we work within.
This is a unique opportunity to work for an award winning organisation and genuinely contribute to the achievement of our corporate aims and objectives.
About the role
Accountable to the Disposals Manager who is part of the wider Asset Optimisation Team, the position will be responsible for the administration tasks and supporting day-to-day management of the tasks required to operate the portfolios within the directorate.
You will ensure all incoming enquiries and requests are acknowledged and responded to or allocated to the relevant team member to respond to. This will require effective communication and customer service across a variety of stakeholders including colleagues, customers, consultants and other agencies.
Key Responsibilities
- To work closely with Disposals Manager, Contracts Manager and Specialist Project Manager to ensure the smooth operation of the asset programmes. This includes Disposals, Planned Maintenance and a Private Sector Rent Portfolio.
- You will be responsible for managing the teams central inbox and ensuring enquiries are acknowledged efficiently and assigned to relevant team members where required.
- You will be responsible for keeping all necessary systems up to date and ensuring that changes to third party systems are completed in a timely manner.
- To coordinate appointments and access to properties for external consultants and contractors.
- To provide financial administrative support to the Disposals Manager and Head of Asset Optimisation.
- To produce and support the wider team in the production of weekly, monthly and quarterly reports.
- To arrange and attend team meetings and to produce minutes and action trackers.
Please see the job description for a full breakdown of duties and requirements.
About you
- Strong experience of Microsoft Office products, including Outlook, Excel and PowerPoint.
- Ability to manage multiple projects and adhere to deadlines.
- Ability to work as part of a team and with minimum supervision.
- Good communication skills both written and verbal.
- To be detailed orientated and ensure data is input accurately.
- Experience of dealing with invoicing systems preferred but not required.
- Knowledge or experience of the housing sector desirable but not a requirement.
What we can offer you
Please follow the link to read more about our great benefits and what we can offer you: https://www.sbhg.co.uk/life-at-sbhg
Equality, Diversity and Inclusion
We commit to ensuring that equality and diversity are integrated at the core of our business and respond to the needs of our employees, workers, stakeholders and customers. To read more about our commitment, please visit the following link: https://www.sbhg.co.uk/equality-and-diversity
We reserve the right to close this vacancy early if enough applications are received.
Our mission
We're much more than a landlord. We build communities by providing homes that people can afford and invest in people and places.
We have more than 5000 homes throughout west London and are building more. We've been doing this since 1968 and are a trusted part of the community.
Our mission is social heart, business head, local impact.
Social heart: Our way of working builds and strengthens communities.
Business head: Our way of working means we make a lasting return on investment.
Local impact: Our way of working responds to what's needed locally.
Our values
Community focused
Caring
Accountable
Innovative
Why work for us
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